Privacy Policy for Communications

 SMS Privacy Policy:

Information Collection: We collect and store the phone numbers of individuals who opt in to receive SMS messages. Additional information such as message history and interaction data may also be recorded for service improvement and compliance purposes. SMS consent is not shared with third parties.

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Use of Information: Your information is used solely to send SMS messages that you have consented to receive. We do not sell, share, or distribute your personal information to third parties. SMS consent is not shared with third parties. 

No mobile opt-in data will be shared with third parties. 

Data Security: We implement security measures to protect your data from unauthorized access, disclosure, or misuse. However, no transmission over the internet or mobile networks can be guaranteed to be completely secure.

Terms of Service for SMS Communications and Consent for SMS Communication 

By providing my phone number to SmartChoice Health, you agree and acknowledge that SmartChoice Health, may send receive customer care, account notifications, and marketing text messages text messages to your wireless phone number for updates related to account updates, customer care and marketing messages.  No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes. Information obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.   

If you have consented to receive customer care, account notifications, and marketing text messages from the SmartChoice Health, you may receive text messages related to insurance products and services. Below are examples:
 

Customer Care Example

1. Hi Sarah, this is SmartChoice Health. We are reaching out over regarding a customer care request from regarding your account. Please contact us when you are free. Reply STOP to opt out of SMS messaging.

Account Notification Example

1. Good morning Sarah, this is the SmartChoice Health. We are reaching out about an account notification regarding your renewal. Reply STOP to opt out of SMS messaging.

Marketing Example

1. Hi Sarah, this is the SmartChoice Health. Thank you for reaching out. We wanted to reach out and provide you with a free quote. We have sent it over to your email address. Reply STOP to opt out of SMS messaging.

Standard Messaging Disclosures
Message and data rates may apply
Message Frequency: SMS frequency will be between 5-1000 messages daily company wide. Message frequency may vary depending on the type of communication.
You can opt-out at any time by texting “STOP”.  Reply “START” to opt in to receive text messages again.

For assistance text “HELP” or visit our Privacy Policy and SMS terms and conditions.